TERMS AND CONDITIONS OF ONLINE SALES

1. DESCRIPTION

1.1 The CGV define the rights and obligations of the parties within the framework of the sale of products/services (hereinafter the "products/services"), via the website www.emwajewelry.squarespace.com. These GTC govern any sale of products made on the site.

1.2. The GCS are concluded between, on the one hand, Olyff Emma, avenue Buysdelle 6A, 1180 Uccle, olyffemma@hotmail.com, +32493023591, affiliated to PRODUCTIONS ASSOCIEES ASBL, registered with the Crossroads Bank of Enterprises of Belgium under number 0896. 755.397 (VAT BE 0896.755.397) whose registered office is located at 70, Rue Emile Féron, 1060 Brussels, Belgium, hereinafter referred to as the "seller" and, on the other hand, the person placing an order, hereinafter referred to as the "buyer". The buyer and the seller are hereinafter jointly referred to as the "parties".

1.3 All orders are subject to prior consultation and express acceptance of the GTC by the buyer, without such acceptance being conditioned by a handwritten signature on the part of the buyer. In accordance with the provisions of the law of 9 July 2001 laying down certain rules relating to the legal framework for electronic signatures, the validation of the order form constitutes an electronic signature which has, between the parties, the same value as a handwritten signature and is proof of the completeness of the order and the due date of the sums owed in execution of the order.

1.4 The buyer declares to have full legal capacity.

2. PRODUCTS/SERVICES FOR SALE The products/services offered for sale are those that appear on the site, with a description of their essential characteristics, on the day and at the time the buyer consults the site, and within the limits of available stocks. The seller uses all reasonable means to display the availability of products/services in real time on the site, but cannot be held responsible if a product is no longer available to fulfil the order. In the event of unavailability of one of the products/services ordered, the buyer will be informed and will have the possibility either to modify his order or to cancel it, in which case he will be refunded the amount of his order if he has already made payment.

3. SELLING PRICE OF THE PRODUCTS/SERVICES DISPLAYED

3.1 The price of each product is displayed on the site in euros and including VAT. This price is valid in the countries for which delivery is possible, and does not include the costs of preparation and delivery, which are also payable by the buyer, nor the deduction of any discount or voucher granted to the buyer. The seller reserves the right to change its prices at any time, but the products/services will be invoiced on the basis of the purchase price in force at the time of the order.

3.2 When placing an order, the buyer undertakes to pay, in addition to the purchase price of the products/services ordered, the preparation and delivery costs (hereinafter referred to as the "costs"). These costs vary according to the type and quantity of products/services ordered and the delivery method chosen, and are inclusive of VAT. The buyer can consult the amount of these costs on the site by consulting his "Shopping Cart", where a calculation of the total amount corresponding to the purchase price of the products/services and the costs is displayed. The seller reserves the right to change the amount of the charges at any time, but the charges will be invoiced on the basis of the rates in force at the time of the order. These fees remain due and will not be refunded if the buyer returns all or part of the order under his right of withdrawal.

3.3 The products/services are only delivered in the countries for which the site authorises delivery. Any erroneous delivery address is the responsibility of the buyer and may give rise to additional charges. The delivery times indicated are not binding but are given as an indication only. No delay in delivery may give rise to the payment of damages to the benefit of the buyer. The seller has the right to make partial deliveries. In the event of non-delivery of the goods, any sums paid by the buyer will be reimbursed without interest or compensation.

4. ORDERING INFORMATION

4.1 To place an order, the buyer must fill out the order form made available on the site, on which he will include the information necessary for his identification and in particular his surname, first name and delivery address. In doing so, the buyer declares that he fully and unreservedly accepts all of these GCS and undertakes to pay the full amount due. The seller cannot be held responsible for the consequences of providing incorrect information.

4.2 The seller shall confirm each order by sending an e-mail stating in particular 1° the main characteristics of the good or service ordered; 2° the identity of the seller, in particular its company number and its trade name; 3° the seller's geographical address as well as his telephone number and e-mail address; 4° the total price of the goods or services, including all taxes and all additional costs of transport, delivery and others; 5° the terms of payment, delivery and performance and the date on which the enterprise undertakes to deliver the goods or perform the services; 6° the procedures provided by the company for handling complaints; 7° the conditions, time limit and procedures for exercising the right of withdrawal; The data recorded by the seller, as well as the order confirmation, shall constitute proof of the contractual relations between the parties.

4.3 The seller reserves the right to refuse or cancel any order or delivery in the event of a dispute with the buyer, total or partial non-payment of a previous order, www.smart.coop Refusal of credit card payment authorization from banking institutions or for any other valid reason. In this case, the responsibility of the seller could not, under any circumstances, be engaged.

5. TERMS OF PAYMENT

5.1 Payment for purchases shall be made by Visa or Mastercard and by "Maestro" credit cards or via Paypal.

5.2 The products ordered remain the property of the seller until full payment of the purchase price and the fees indicated at the time of the order.

6. DELIVERIES

6.1 Delivery shall be made by the Seller worldwide. Any taxes and import charges are at the expense of the buyer.

6.2 The order is delivered to the address indicated by the buyer.

6.3 For a delivery in Belgium, the seller will make every effort to ensure that the order is sent to the delivery address within thirty working days following the validation of the order and receipt of payment. The deliveryman will present himself at this address between 8 am and 6 pm on working days and will hand over the parcel(s) to the recipient or to any other person present at the address indicated. In case of absence, a notice will be left at the delivery address. It will then be up to the buyer to contact the deliverer to agree either on a new delivery date to the same address, or on a new delivery date to a new address, or on a collection from the nearest post office. Failing to do so within 15 days from the notice left by the deliveryman or if the buyer is absent at the time of the new delivery, the order will be automatically returned to the seller, who will contact the buyer to schedule a new delivery of the order. In this case, additional delivery charges may be invoiced to the buyer.

6.4 For a delivery outside Belgium, the seller will make every effort to ensure that the order is delivered within 45 days for the European Union and 60 days for countries outside the European Union, following the validation of the order. The terms of delivery will be specific to the postal services of the country concerned.

6.5 If the buyer has designated the delivery person, the transfer of risks to the buyer occurs when the ordered products are made available to the delivery person. The proof of this availability will be materialized by the control system used by the deliverer.

6.6 It is up to the buyer to check the shipments on arrival and to formulate any reservations and complaints that appear justified, or even to refuse the package if it is likely to have been opened or if it bears obvious signs of deterioration. If there are any complaints following receipt of the order, it is compulsory to send an e-mail to olyffemma@icloud.com, subject "Delivery claim", with photos, within 48 hours after receipt of the order.

7. RIGHT OF WITHDRAWAL AND TERMS OF RETURN

7.1 The buyer has a period of fourteen (14) calendar days, starting from the day after the day of delivery, to renounce his purchase, without penalty and without giving reasons, in accordance with the Belgian Code of Economic Law. Within this period, the buyer must notify the seller of his intention to make use of his right of withdrawal, as follows: - Send an e-mail to olyffemma@icloud.com, Notify name and surname of the buyer, Give a detailed description of the item(s) concerned, with reference to the number and date of the invoice issued. or - fill in the form available on the FPS Economy website

7.2 The return to the Seller shall be made to the address referenced on the package, unless otherwise instructed by the Buyer, who must retain proof of shipment.

7.3 If the buyer wishes an exchange instead of a refund, he shall specify this in the e-mail and the seller shall inform him, in addition to the availability of the item, of the supplement to be paid or the partial refund if applicable.

7.4 All costs and risks related to the shipment of the return of the items are the responsibility of the buyer.

7.5 If the buyer makes use of his right of withdrawal and returns the products within fourteen (14) days of the communication of his decision to withdraw in accordance with the terms agreed in the preceding paragraphs, the seller undertakes to refund the purchase price to the buyer on receipt of the products by the seller.

7.6 In the event of a refund of the returned products/services, the seller will credit the credit card used for the payment of the said products with an amount equivalent to the purchase price of the said products, less the amount of the vouchers or discounts used at the time of the order. The buyer will be reimbursed according to the terms agreed with the bank that issued the card.

7.7 The buyer may not make use of his right of withdrawal if the products delivered have been used, have been damaged, have missing parts, or whose labels have been removed.

7.8 The products must imperatively be returned properly protected, in their original packaging, in a perfect state of resale, accompanied by all possible accessories, instructions, etc.. Failing this, they cannot be returned or exchanged.

7.9 Products/services made to measure or personalised cannot under any circumstances be taken back or exchanged.

7.10 Products that are returned but cannot be accepted by the seller in return are kept at the disposal of the buyer at the seller's premises. The buyer remains liable to pay the price. In the event of abnormal or abusive returns, the seller reserves the right to refuse a subsequent order.

7.11 The seller mentions on the site the conditions, the time limit and the modalities of the right of retraction, as well as the model of the retraction form.

7.12 Possible existence and conditions of additional after-sales assistance, after-sales service or commercial guarantee

8. PROTECTION OF PRIVACY WITH REGARD TO BUYERS' PERSONAL DATA

8.1 The seller collects personal data concerning the buyers, which are communicated to him on the site or by e-mail. He undertakes not to disclose this data to third parties. This data is confidential. They will only be used by its internal services for the processing of orders, in order to strengthen and personalise communication, in particular by information letters/e-mails, as well as within the framework of the personalisation of the site according to the preferences noted by the buyers, or for the monitoring of solvency.

8.2 The seller therefore does not sell, does not market, and does not rent to third parties the information concerning the buyers. In case of transfer or use by third parties of personal data, the seller undertakes to inform the buyer beforehand and to allow him to exercise his right of opposition. The seller may also provide statistics relating to its buyers, sales, trade structure and information on the site to third parties, but these statistics will not contain any personal data. However, this article shall not prevent the assignment or transfer of activities to a third party.

8.3. The Seller shall only keep personal data for as long as is necessary to achieve the specific purposes for which the processing is carried out. In determining the appropriate length of time, account shall be taken of the quantity, nature and sensitivity of the personal data, the purposes for which they are processed and the possibility of achieving those purposes by other means. Account is also taken of the need to comply with legal and regulatory obligations. When the data is no longer required, it is destroyed.

8.4. Provided that the legal requirements are met, the buyer has the right to : - to request information in order to find out whether the seller possesses personal information and, if so, what this information is and for what purposes it is processed ; - to have access to his personal data and, if necessary, to rectify them; - to obtain the deletion of such data or the limitation of its processing, thus allowing ; - to lodge a complaint with the Data Protection Authority. The purchaser may exercise the above-mentioned rights by means of a dated and signed request accompanied, for security reasons, by a copy of his/her identity card. The request may be sent to the seller by post to the address avenue Buysdelle 6A, 1180 Uccle, Brussels, Belgium and by e-mail to olyffemma@icloud.com. If the request is manifestly unfounded, access may be refused and a reasonable fee may be charged.

9. LIABILITY

The seller only contracts obligations of means, for all stages of access to the site, from the order to the delivery or subsequent services. The seller cannot be held liable for any inconvenience or damage inherent to the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses, or for any fact that could be qualified as force majeure. In any event, the www.smart.coop Seller's liability under the GTC shall not exceed an amount equal to the sums paid or payable in the transaction giving rise to such liability.

10. GUARANTEE OF CONFORMITY

The products/services benefit from the legal guarantee of conformity, provided by articles 1649bis to 1649octies of the Civil Code, and the legal guarantee of hidden defects, provided by articles 1641 to 1649 of the Civil Code. The buyer has, inter alia, the right to obtain from the seller the repair or replacement free of charge of products presenting a defect of conformity within two years from their delivery (one year in the case of second-hand products), provided that the request is made within two months from the discovery of the defect. If a defect appears within the first six months, the seller is a priori liable. However, he can exonerate himself by proving that the defect is due to misuse on the part of the buyer. If a defect appears afterwards, the seller may ask the buyer to prove that it is a lack of conformity that existed at the time of delivery of the goods.

11. INTELLECTUAL PROPERTY

The content of the site, including the underlying technology, may be protected by copyright, trademark law or other intellectual property rights. The seller authorises the buyer to place on his own site a simple link directly to the seller's site. On the other hand, any hypertext link referring to the site and using the framing or in-line or deep linking technique is prohibited. In all cases, any link must be removed at the seller's request.

12. CONTACT WITH THE SELLER

The buyer has the possibility to get in touch with the seller by means of the contact form available in the "Contact" section or by means of the e-mail address olyffemma@icloud.com. 13.

NULLITY AND INTEGRALITY

Should one or more provisions of the CGV be invalid, the other provisions shall retain their full force and scope.

14. PROOF The computerized registers, kept in the computer systems of the seller and its partners, will be considered as proof of communications, orders and payments between the parties. The parties accept within the framework of their relations the principle of electronic proof (for example: e- mail, backups, etc).

15. MODIFICATIONS The seller reserves the right to modify the GTC and will communicate the new version to the buyer via the site: www.smart.coop

16. APPLICABLE LAW AND COMPETENT COURTS

The CGV are subject to Belgian law. In the event of a dispute, an amicable solution will be sought before any legal action is taken. The seller and the buyer also have the possibility to contact the European dispute resolution platform. In the absence of an amicable settlement, the courts of the judicial district of Brussels will be competent.